Applied knowledge management in small design firms: case study

Main Article Content

Christian Donin
Eduardo Rizzatti
Karin Teresinha Geiger
Tatiane Sartori
صندلی اداری

Abstract

Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge Transfer.

Downloads

Download data is not yet available.

Article Details

Section
Articles
Author Biographies

Christian Donin, Universidade de Santa Cruz do Sul

Departamento de Engenharia, Arquitetura e Ciências Agrárias

Eduardo Rizzatti, Universidade Federal de Santa Maria

Professor at Universidade Federal de Santa Maria. Doctorate in Civil Engineering at Universidade Federal de Santa Catarina, Master in Civil Engineering/Universidade Federal do Rio de Janeiro, bachelor's Civil Engineering/ Universidade Federal de Santa Maria. He has experience in Civil Engineering, focusing on Concrete Structures.

Karin Teresinha Geiger, CD Engenharia LTDA

Master in Corporate Finance at Universidade de Santa Cruz do Sul (UNISC). Bachelor in Economics /UNISC. She has solid experience in Business; she worked at Microsoft, Google and Best Buy. Papers published about Flow Information, Cost Management, Project Management.

Tatiane Sartori, Universidade Federal de Santa Maria

Doctoral student of the Graduate Program in Business Administration at Universidade Federal de Santa Maria (UFSM). Master in Production Engineering/UFSM and bachelor of Bilingual Executive Secretary/Universidade do Vale do Rio dos Sinos (UNISINOS). Tutor in the course of Industrial Automation for Industrial Technical College of Santa Maria and as Executive Secretary at UFSM. She has experience in Administration and Quality, with emphasis in Entrepreneurship and Innovation, Quality Management.

References

BOLISANI E.; SCARSO E.; ZIEBA M. (2015) Emergent Versus Deliberate Knowledge Management Strategy: Literature Review and Case Study Analysis. 16th European Conference on Knowledge Management: ECKM.

COSTA JUNIOR, M. P. (2014) Gestão de comunicações: aplicação do plano de gerenciamento das comunicações de projeto em um escritório de elaboração de projetos de Engenharia e Arquitetura. Revista Especialize On-line IPOG. v. 01, n. 7.

DESHPANDEA, A. et al. (2014) A framework to leverage BIM for knowledge management in AEC projects. Creative Construction Conference 2014. p. 550-555.

JOBIM, M. S. S. (1999) Controle do processo de projeto na construção civil. 1. ed. Porto Alegre: SENAI v. 1, p. 215.

KAMARA, J. M. et al. (2002). Knowledge management in the architecture, engineering and construction industry, Construction Innovation. p. 53–67.

LOPES, R. A. et al (2002) Gestão do fluxo de informações no processo de projeto: estudo de caso. Workshop Nacional Gestão Do Processo De Projeto Na Construção De Edifícios, Porto Alegre.

MUSZYNSKA, K. (2015) Communication management in project teams – Practices and patterns. Managing Intellectual Capital and Innovation for Sustainable and inclusive Society. p. 1359-1366.

NODARI, C. H. et al. (2015) Understanding the Path from Individual to Collective Leadership in Organisations through a Spiral of Knowledge Creation. Business Management Review (BMR), v. 4, p. 117-126.

OGBEIDE, E. (2010) State of the art report on the flow of information in a bridge life cycle. Master of Science Thesis in the Master’s Programme Structural Engineering and Building Performance Design.Göteborg, Sweden.

OMOTAYO, F. O. (2015) Knowledge Management as an important tool in Organisational Management: A Review of Literature. University of Nebraska-Lincoln. Paper 1238. p. 5-23.

PERMONIAN, R. R.; MARQUES NETO, J. C. (2015) Diagnóstico Da Gestão Dos Processos De Projetos De Arquitetura E Engenharia: Estudo De Caso Em Empresas De São Carlos-Sp XXXV Encontro Nacional De Engenharia De Produção Perspectivas Globais para a Engenharia de Produção Fortaleza, CE, Brasil, 13 a 16 de outubro de 2015.

SCHERER, L. J.; KIRSTEN, T.; SANTOS, A. (2015) Possíveis falhas em gestão de projeto: um estudo sobre uma empresa de prestação de serviços. Simpósio Internacional de Gestão de Projetos, v. anais, p. 1-10.

SOUSA, C. R. (2010) Procedimentos de gestão da comunicação e informação para escritórios de arquitetura de pequeno porte. Dissertation (Master in Civil Construction). Universidade Federal do Paraná. p. 114.

SOUZA, L. L. A.; AMORIM, S. R. L. (2009) Avaliação do uso do BIM em escritórios de projeto. Gestão e Tecnologia de projetos. v. 4, n. 2, p. 26-52.

STEHLING, M. P. (2012) A utilização de modelagem da informação da construção em empresas de arquitetura e engenharia de Belo Horizonte. Dissertation (Master in Civil Construction). Universidade Federal De Minas Gerais,165p.

TRIBELSKY, E.; SACKS, R. (2010a) The relationship between information flow and project success in multidisciplinary civil engineering design. Proceedings IGLC-18, p. 140-150.

TRIBELSKY, E.; SACKS, R. (2010b) Measuring information flow in the detailed design of construction projects. Research in Engineering Design. p. 189-206.

WHITE, M.; COHAN, A. (2016) A Guide to Capturing Lessons Learned. Available:https://www.conservationgateway.org/ConservationPlanning/partnering/cpc/Documents/Capturing_Lessons_Learned_Final.pdf Access:20/03/2016.

Similar Articles

You may also start an advanced similarity search for this article.

فروشگاه اینترنتی