COVID-19 impact on e.commerce usage

Main Article Content

Antanas Usas
Edmundas Jasinskas
Viktoriia Zagurska-Antoniuk
Vladyslav Savitskyi
Pavlina Fuhelo
صندلی اداری

Abstract

Online stores, ad portals, shopping apps have become part of everyday life in 2020-2021. The Covid-19 epidemic has rapidly forced numerous entities (public, business, and private) to become predominantly oriented to electronic commerce in the last few months (Pejić-Bach, 2021). Business in the online space faces new challenges that require additional knowledge and skills.  The object of the research is the assessment how covid-19 impact on ecommerce usage in Lithuania. The aim of the work is to examine ecommerce usage in Lithuania during covid-19 pandemic. Methods: scientific literature analysis, statistical data analysis.  Businesses had to offer a wider range of services in order to survive. The issue of cybersecurity has grown. Consumers have also reacted ambiguously to this situation. Not only are economic factors that determine the frequency or quantity of consumer purchases distinguished, but also social and psychological factors, such as loss of motivation or apathy. The vast majority of Lithuanian shoppers were selling local online shops. The amount of money spent on online shopping has also increased. The pandemic has increased the scope of ecommerce and the range of services in Lithuania despite the deteriorating economic and social situation.

Downloads

Download data is not yet available.

Article Details

Section
Integration System of Education, Science and Production
Author Biographies

Antanas Usas, Lithuanian Sport university

Ph.D. student in Economics. Sports and Tourism management departament, Kaunas. His area of research is website quality assessment and sport management. Skilled in innovation management, research and development and implementation, requirements analysis. Strong ICT and innovation professional. He teaches disciplines: sport finance, e-tourism, sport and tourism management, sport economics. Scientific interests: Sport management, sport economics, website quality assessment. 

Edmundas Jasinskas, Lithuanian Sport university

Professor, Ph.D. in Social Sciences, Economics. His area to research is Innovation management, sport and tourism economics, sustainable development. He teaches disciplines: sport and tourism management, sport economics, sport finance. Scientific interests: Economics, Innovation, sustainable development. 

Viktoriia Zagurska-Antoniuk, Zhytomyr Polytechnic State University

Doctor of Science in Public Administration, Associate Professor of the Department of Economic Security, Public Administration and Administration of the Faculty of Public Administration and Law Zhytomyr Polytechnic State University. Lecturer of the following subjects: Political science, Political management, PR, Innovative practices in public authorities. Scientific interests: political management and PR, public administration of national security, geopolitics and international relations.

Vladyslav Savitskyi, Zhytomyr Polytechnic State University

Ph.D. in Economics, Associate Professor of Economic Security, Public Administration and Administration Department. Lecturer of the following subjects: Scientific interests: audit and auditing activities, audit in the public sector, internal control, and internal audit in the public sector.

Pavlina Fuhelo, State Agrarian and Engineering University in Podilya

Ph.D. (Economics), Associate Professor has been working at the Department of Finance, Banking and Electronic Payment Systems State Agrarian and Engineering University in Podilia. She teaches disciplines taught ″Financial controlling″, ″State financial control″, ″Budget management″. Scientific interests: state regulation of financial and economic activity; audit in the system of public financial control. 

References

Aziz, A. A., Rashid, R. M., & Adnan, W. H. (2021). The usage of instagram and ecommerce platform during Covid-19 among mothers. Journal of Media and Information Warfare, 14(1), 107-122.

Balabash, O., Ilin, V., Poprozman, N., Kuznetsova, I., Shushpanov, D., & Slavina, N. (2021). Content Strategy in Management of Communications. Independent Journal of Management & Production, 12(3), s232-s242. DOI: https://doi.org/10.14807/ijmp.v12i3.1538

Bhatti, A., Akram, H., Basit, H. M., Khan, A. U., Raza, S. M., & Naqvi, M. B. (2020). Ecommerce trends during COVID-19 Pandemic. International Journal of Future Generation Communication and Networking, 13(2), 1449-1452.

Bickauske, D., Simanaviciene, Z., Jakubavicius, A., Vilys, M., & Mykhalchyshyna, L. (2020). Analysis and Perspectives of the Level of Enterprises Digitalization (Lithuanian Manufacturing Sector Case). Independent Journal of Management & Production, 11(9), 2291-2307.

Carvalho, B., Peralta, S., & Pereira dos Santos, J. (2020). What and how did people buy during the Great Lockdown?

Černikovaitė, M. E., & Karazijienė, Ž. (2021). Social-economic effects of the COVID-19 pandemic in Lithuania. In The 20th International scientific conference" Globalization and its socio-economic consequences 2020", Zilina, Slovak Republic, October 21-22, 2020: Section: Global impact of COVID 19 on economy and society (1 - 10). EDP Sciences.

Da Silva, L. H. V., Sugahara, C. R., & Ferreira, D. H. L. (2021). Corporate social responsibility in times of crisis: business actions during the COVID-19 pandemic. Independent Journal of Management & Production, 12(4), 909-927.

Europos centrinis bankas (2021). Žvilgsnis į praėjusius metus. Rertieved from https://www.ecb.europa.eu/pub/annual/html/ar2020~4960fb81ae.lt.html. Access: 02 July 2021.

Europos komisija (2021). Darbo vietos ir ekonomika koronaviruso pandemijos metu. https://ec.europa.eu/info/live-work-travel-eu/coronavirus-response/jobs-and-economy-during-coronavirus-pandemic_lt. Access: 29 May 2021.

Gemius (2019). Kiek žmonių Lietuvoje iš tiesų naudojasi socialiniais tinklais? Retrieved from https://www.gemius.lt/visos-naujienos/kiek-zmoniu-lietuvoje-is-tiesu-naudojasi-socialiniais-tinklais.html. Access: 04 June 2021.

Ghandour, A., & Woodford, B. J. (2020). COVID-19 Impact on Ecommerce in UAE. 2020 21st International Arab Conference on Information Technology (ACIT), 1-8. DOI: 10.1109/ACIT50332.2020.9300077.

Guthrie, Cameron, G., Fosso-Wamba, S., & Arnaud, J. B. (2021). Online consumer resilience during a pandemic: An exploratory study of ecommerce behavior before, during and after a COVID-19 lockdown. Journal of Retailing and Consumer Services, 61, 102570. DOI: 10.1016/j.jretconser.2021.102570.

Ho, V. T., Phan, N. T., & Le-Hoang, P. V. (2021). Impact of electronic word of mouth to the purchase intention-the case of Instagram. Independent Journal of Management & Production, 12(4), 1019-1033.

Hussain, A., Shahzad, A., Hassan, R., & Doski, S. A. (2021). COVID-19 impact on B2B ecommerce: A multi-group analysis of sports and surgical SME's. Pakistan Journal of Commerce and Social Sciences (PJCSS), 15(1), 166-195. Retrieved from http://hdl.handle.net/10419/233772. Access: 01 July 2021.

Kačerauskas, E. (2021). Rertivied from https://www.vz.lt/reshape-business/2021/02/25/kodel-daugiau-perkame-internetu-kaip-per-metus-pasikeite-salies-gyventoju-kasdienybe. Access: 05 July 2021.

Karpenko, L., Zhylinska, O., Dmytrenko, H., Poprozman, N., & Koltun, V. (2021). Synergetic Management Tools for Enterprise Economic Security. Journal of Security & Sustainability Issues, 9(4), 1421-1430. DOI: https://doi.org/10.9770/jssi.2020.9.4(25).

Keane, M., & Neal, T. (2021). Consumer panic in the COVID-19 pandemic. Journal of econometrics, 220(1), 86-105.

Koch, J., Frommeyer, B., & Schewe, G. (2020). Online Shopping Motives during the COVID-19 Pandemic – Lessons from the Crisis. Sustainability, 12(24), 10247. DOI: https://doi.org/10.3390/su122410247.

Kolotylo-Kulkarni, M., Xia, W., & Dhillon, G. (2021). Information disclosure in ecommerce: a systematic review and agenda for future research. Journal of Business Research, 126, 221-238. DOI: 10.1016/j.jbusres.2020.12.006.

Kumar, N., Anusara, J., Hossin, M. A., Sarkar, M. K., Chanthamith, B., Shah, S., & Russel, M. I. H. (2018). Challenges and Opportunities of Ecommerce in India: Pathway for Sustainable Ecommerce. International Journal of Engineering, Business and Management (IJEBM), 2(2), 13-21.

MacDonald, O. B. (2020). Impact of Covid-19 pandemic on social media marketing and buying behavior of online grocery shoppers in Dublin Ireland (Doctoral dissertation, Dublin, National College of Ireland). Retrieved from http://norma.ncirl.ie/4729/1/okeinayebeliefmacdonald.pdf. Access: 01 July 2021.

Moon, J., Choe, Y., & Song, H. (2021). Determinants of Consumers’ Online/Offline Shopping Behaviours during the COVID-19 Pandemic. International journal of environmental research and public health, 18(4), 1593. DOI: 10.3390/ijerph18041593.

Naeem, M. (2021). Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic. Journal of Retailing and Consumer Services, 58, 102226. DOI: https://doi.org/10.1016/j.jretconser.2020.102226.

Naseri, R. N. N. (2021). Issues And Challenges Of Online Shoppingactivities On The Impact Of Corona Pandemic: A Study On Malaysia Retail Industry. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(10), 7682-7686. DOI: https://doi.org/10.17762/turcomat.v12i10.5680.

Pejić-Bach, M. (2021). Electronic Commerce in the Time of Covid-19-Perspectives and Challenges. Journal of theoretical and applied electronic commerce research, 16(1), editorial. DOI: http://dx.doi.org/10.4067/S0718-18762021000100101.

Priambodo, I. T., Sasmoko, S., Abdinagoro, S. B., & Bandur, A. (2021). Ecommerce Readiness of Creative Industry During the COVID-19 Pandemic in Indonesia. The Journal of Asian Finance, Economics and Business, 8(3), 865-873. DOI:10.13106/jafeb.2021.vol8.no3.0865.

Ribeiro, R. E. M., de Sousa Oliveira, P. H., de Moura, K. B., de Abreu, C. R. S., de Sousa Ribeiro Filho, C. A., Monteiro, L. F. S., & de Pontes Barbosa, D. J. B. (2021). Factors that influence the purchasing behavior of the consumer of natural products. Independent Journal of Management & Production, 12(4), 979-996. DOI: http://dx.doi.org/10.14807/ijmp.v12i4.1358.

Rudnichenko, Y., Dzhereliuk, I., Mykhalchyshyna, L., Savina, S., Pokotylova, V., & Havlovska, N. (2020). Safe Interaction Management of State Institutions and Business Entities Based on the Concepts of Evolutionary Economics: Modeling and Scenario Forecasting of Processes. TEM Journal. Technology, Education, Management, Informatics, 2, 233-241.

Salem, M. A., & Nor, K. M. (2020). The Effect of COVID-19 on Consumer Behaviour in Saudi Arabia: Switching From Brick and Mortar Stores to Ecommerce. International Journal of Scientific & Technology Research, 9(07), 15-28.

Shahzad, A., Hassan, R., Abdullah, N. I., Hussain, A., & Fareed, M. (2020). COVID-19 impact on ecommerce usage: An empirical evidence from Malaysian healthcare industry. Humanities & Social Sciences Reviews, 8(3), 599-609. DOI: https://doi.org/10.18510/hssr.2020.8364.

Sharma, K. (2020). A surge in Ecommerce market in India after covid-19 pandemic. Gap gyan-a global journal of social sciences, 3(4), 54-57.

Statista: Worldwide mobile app revenues in 2014 to 2023 (in billion U.S. dollars). Internet access. Retrieved from https://www.statista.com/statistics/269025/worldwide-mobile-app-revenue-forecast. Access: 29 May 2021.

Taylor, S. (2021). Understanding and managing pandemic-related panic buying. Journal of Anxiety Disorders, 78, 102364. DOI: 10.1016/j.janxdis.2021.102364.

Thaworm, P., Wei, X., & Wiriyawit, V. (2021). Analyzing consumers’buying behavior regarding online purchasing in Thailand. Journal of global business review, 23(1), 13-32.

Topolko Herceg, K. (2021). Impact of Covid-19 Pandemic on Online Consumer Behavior in Croatia. CroDiM: International Journal of Marketing Science, 4(1), 131-140.

Tran, L. T. T. (2021). Managing the effectiveness of ecommerce platforms in a pandemic. Journal of Retailing and Consumer Services, 58, 102287. DOI: 10.1016/j.jretconser.2020.102287.

Veeragandham, M., Patnaik, N., Tiruvaipati, R., & Guruprasad, M. (2020). Consumer Buying Behaviour towards Ecommerce during COVID-19. International Journal of Research in Engineering, Science and Management, 3(9), 78-82. DOI: https://doi.org/10.47607/ijresm.2020.292.

Wu, Y., Xin, L., Li, D., Yu, J., & Guo, J., (2020). How does scarcity promotion lead to impulse purchase in the online market? A field experiment. Inf. Manag, 1–10. DOI: https://doi.org/10.1016/j.im.2020.103283.

Xiao, H., Zhang, Z., & Zhang, L. (2020). A diary study of impulsive buying during the COVID-19 pandemic. Current Psychology, 1-13. DOI: https://doi.org/10.1007/s12144-020-01220-2.

Zoroja, J., Klopotan, I., & Stjepić, A. M. (2020). Quality of Ecommerce practices in European enterprises: cluster analysis approach. Interdisciplinary Description of Complex Systems, 18(2-B), 312. DOI: 10.7906/indecs.18.2.17.

فروشگاه اینترنتی