Algorithmic governance in public sector: is digitization a key to effective management
Main Article Content
صندلی اداریAbstract
Downloads
Article Details
1. Proposal of Policy for Free Access Periodics
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 that allows the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in an institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
Proposal of Policy for Periodic that offer Postponed Free Access
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 [SPECIFY TIME HERE] after the publication, allowing the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
d. They allow some kind of open dissemination. Authors can disseminate their articles in open access, but with specific conditions imposed by the editor that are related to:
Version of the article that can be deposited in the repository:
Pre-print: before being reviewed by pairs.
Post-print: once reviewed by pairs, which can be:
The version of the author that has been accepted for publication.
The editor's version, that is, the article published in the magazine.
At which point the article can be made accessible in an open manner: before it is published in the magazine, immediately afterwards or if a period of seizure is required, which can range from six months to several years.
Where to leave open: on the author's personal web page, only departmental websites, the repository of the institution, the file of the research funding agency, among others.
References
ACCO TIVES LEÃO, H.; CANEDO, E.D. (2018) Best Practices and Methodologies to Promote the Digitization of Public Services Citizen-Driven: A Systematic Literature Review. Information, v. 9, n. 8, p. 197.
ALHAQBANI, A., REED, M.D; SAVAGE, B.M.; RIES, J. (2016) The impact of middle management commitment improvement initiatives in public organizations. Business Process Management Journal, v. 22, n. 5, p. 924–938. Available: https://www.emerald.com/insight/content/doi/10.1108/BPMJ-01-2016-0018/full/html. Access: 26th July, 2020. DOI: 10.1108/BPMJ-01-2016-0018.
BAACK, S. (2015) Datafication and empowerment: how the open data movement re-articulates notions of democracy, participation and journalism. Big Data & Society, v. 7, n. 1. Available: https://journals.sagepub.com/doi/pdf/10.1177/2053951715594634. Access: 30th July, 2020. DOI: 10.1177/2053951715594634.
BARCEVIČIUS, E., et al. (2019) Exploring Digital Government transformation in the EU - Analysis of the state of the art and review of literature, Luxembourg: Publications Office of the European Union. Available: https://publications.jrc.ec.europa.eu/repository/bitstream/JRC118857/jrc118857_jrc_s4p_report_digigov_soa_04122019_def.pdf, Access: 30th July, 2020. DOI:10.2760/17207,JRC118857.
BAROCAS, S.; SELBST, A. D. (2016) Big Data’s Disparate Impact, California Law Review, v. 104, n. 3, p. 671–732. Available: https://www.jstor.org/stable/24758720?seq=1#metadata_info_tab_contents, Access: 28th July, 2020, DOI: 10.15779/Z38BG31.
BENNETT MOSES, L.; CHAN, J. (2018) Algorithmic prediction in policing: assumptions, evaluation, and accountability, Policing and Society, v. 28, n. 7, p. 806-822, Available: https://www.tandfonline.com/doi/pdf/10.1080/10439463.2016.1253695?needAccess=true, Access: 28th July, 2020, DOI: 10.1080/10439463.2016.1253695.
BENNETT, C. J. (2017) Voter databases, micro-targeting, and data protection law: Can political parties campaign in Europe as they do in North America? International Data Privacy Law, v. 6, n. 4, p. 261–275. Available: https://academic.oup.com/idpl/article/6/4/261/2567747. Access 28th July, 2020, DOI:10.1093/idpl/ipw021.
BERTOTA, J.; ESTEVEZ, E.; JANOWSKI, T. (2016) Universal and contextualized public services: Digital public service innovation framework, Government Information Quarterly, v. 33, n. 2, p. 211-222. Available: https://www.sciencedirect.com/science/article/pii/S0740624X16300545#f0005, Access: 30th July, 2020, DOI: https://doi.org/10.1016/j.giq.2016.05.004.
BIJKER, W. E.; LAW, J. (Eds.). (1992) Shaping Technology/Building Society: Studies in Sociotechnical Change. Cambridge, MA: The MIT Press.
BINNS, R.; VEALE, M.; VAN KLEEK; SHADBOLT, M. (2017) Like trainer, like bot? Inheritance of bias in algorithmic content moderation, in: CIAMPAGLIA, G. L.; MASHHADI, A.; YASSERI, T. (Eds.). Social Informatics, v. 10540, p. 405–415. Available: https://link.springer.com/chapter/10.1007/978-3-319-67256-4_32#citeas, Access 28th July, 2020, DOI: 10.1007/978-3-319-67256-4_32.
BLIND, P.K (2010) Building trust in government: Linking theory with practice, in: CHEEMA, S; POPOVSKI, V. (eds.), Building trust in government: Innovations in governance reform in Asia. Tokyo, New York, Paris: United Nations University.
CHOULDECHOVA, A. (2017) Fair prediction with disparate impact: A study of bias in recidivism prediction instrument’. Big Data, v. 5, n. 2, p. 153–163. Available: https://www.researchgate.net/publication/309402975_Fair_Prediction_with_Disparate_Impact_A_Study_of_Bias_in_Recidivism_Prediction_Instruments, Access: 28th July, 2020, DOI: 10.1089/big.2016.0047.
CHRISTOU, G.; SIMPSON, S. (2011) The European Union, multilateralism and the global governance of the Internet. Journal of European Public Policy, v. 18, n. 2, p. 241–257. Available: https://www.tandfonline.com/doi/full/10.1080/13501763.2011.544505. Access: 26th July, 2020. DOI: 10.1080/13501763.2011.544505.
CORDELLA, A.; TEMPINI, N. (2015) E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly, v 32, n. 3, p. 279-286, Available: https://www.sciencedirect.com/science/article/pii/S0740624X15000556#f0005. Access: 30th July, 2020, DOI: https://doi.org/10.1016/j.giq.2015.03.005.
COURTLAND, R. (2018) Bias detectives: the researchers striving to make algorithms fair, Nature, v. 558, p. 357-360. Nature Publishing Group. Available: https://media.nature.com/original/magazine-assets/d41586-018-05469-3/d41586-018-05469-3.pdf. Access: 28th July, 2020, DOI: 10.1038/d41586-018-05469-3.
CURRISTINE, T.; LONTI, Z.; JOUMARD, I. (2007) Improving Public Sector Efficiency: Challenges and Opportunities. OECD Journal on Budgeting, v. 7, n. 1, Available: https://www.oecd.org/gov/budgeting/43412680.pdf. Access: 30th July, 2020.
DENCIK, L.; HINTZ, A.; REDDEN, J.; WARNE, H. (2018). Data scores as Governance: Investigating uses of citizen scoring in public services. Project Report. Cardiff University. Available: http://orca.cf.ac.uk/117517/1/data-scores-as-governance-project-report2.pdf, Access 28th July, 2020.
EGBERT, S. (2019) Predictive Policing and the Platformization of Police Work. Surveillance & Society, v. 17, n. 1/2, p. 83–88. Available: https://ojs.library.queensu.ca/index.php/surveillance-and-society/article/view/12920/8480, Access: 28th July, 2020, DOI: https://doi.org/10.24908/ss.v17i1/2.12920.
ENSIGN, D.; FRIEDLER, S. A.; NEVILLE, S.; SCHEIDEGGER, C.; VENKATASUBRAMANIAN, S. (2018) Runaway Feedback Loops in Predictive Policing. Proceedings of Machine Learning Research, v. 81, p. 1–12, Available: https://arxiv.org/pdf/1706.09847.pdf#page=4. Access: 28th July, 2020.
ETSCHEID J. (2019) Artificial Intelligence in Public Administration. In LINDGREN I. ET AL. (eds) Electronic Government. EGOV 2019. Lecture Notes in Computer Science, vol 11685, p. 248-261, Springer, Cham. Available: https://doi.org/10.1007/978-3-030-27325-5_19. Access: 30th July, 2020.
EUROPEAN COMMISSION (2020) White Paper On Artificial Intelligence - A European approach to excellence and trust. COM (2020) 65 final. Brussels, Available: https://ec.europa.eu/info/sites/info/files/commission-white-paper-artificial-intelligence-feb2020_en.pdf. Access: 28th July, 2020.
EUROPEAN COMMISSION (2020) Digital Economy and Society Index Report 2020 - Digital Public Services, Available: https://ec.europa.eu/digital-single-market/en/digital-public-services-scoreboard. Access: 26th July, 2020.
EUROPEAN COMMISSION (2019) e-Government Benchmark 2019. Empowering Europeans through trusted digital public services, European Union, 2019. Available: https://op.europa.eu/lt/publication-detail/-/publication/c896937b-f554-11e9-8c1f-01aa75ed71a1/language-en/format-PDF. Access: 30th July, 2020. DOI: 10.2759/950318
EUROPEAN COMMISSION (2010) EUROPE 2020. A strategy for smart, sustainable and inclusive growth, Brussels, Available: https://ec.europa.eu/eu2020/pdf/COMPLET%20EN%20BARROSO%20%20%20007%20-%20Europe%202020%20-%20EN%20version.pdf. Access: 30th July, 2030.
GILLESPIE, T. (2018) Custodians of the internet: Platforms, content moderation, and the hidden decisions that shape social media. New Haven: Yale University Press.
GILLESPIE, T. (2014) The relevance of algorithms. In GILLESPIE, T.; BOCZKOWSKI, P. J.; FOOT, K. A. (Eds.), Media Technologies. Essays on Communication, Materiality, and Society, p. 167–193. Cambridge, MA: The MIT Press.
GORWA, R. (2019) What is platform governance? Information, Communication & Society, v. 22, n. 6, p. 854-871, Available: https://www.tandfonline.com/doi/full/10.1080/1369118X.2019.1573914?scroll=top&needAccess=true, Access: 28th July, 2020, DOI: 10.1080/1369118X.2019.1573914.
GRAY, J.; RUMPE, B. (2015) Models for digitalization, Software & Systems Modeling, v. 14, n. 4, p. 1319–1320. Available: https://www.researchgate.net/publication/283905857_Models_for_digitalization. Access: 26th July, 2020. DOI: 10.1007/s10270-015-0494-9.
HILDEBRANDT, M. (2015) Smart Technologies and the End(s) of Law. Cheltenham: Edward Elgar Publishing.
HOOD, C. (1995) The “new public management” in the 1980s: Variations on a theme Accounting, Organizations and Society, v. 20, n. 2–3, p. 93-109, Available: https://www.sciencedirect.com/science/article/abs/pii/0361368293E0001W?via%3Dihub, Access: 30th July, 2020, DOI: https://doi.org/10.1016/0361-3682(93)E0001-W
INTRONA, L. D. (2016). Algorithms, Governance, and Governmentality: On Governing Academic Writing. Science, Technology, & Human Values, v. 41, n. 1, p. 17–49. Available: https://journals.sagepub.com/doi/pdf/10.1177/0162243915587360. Access: 28th July, 2020. DOI:10.1177/0162243915587360.
JACOBSON, D. (2020) Dutch anti-fraud system violates human rights, court rules, UPI, Published on 6th February 2020. Available: https://www.business-humanrights.org/en/netherlands-govt-use-of-ai-to-identify-potential-welfare-fraud-violates-human-rights-court-rules. Access: 28th July, 2020.
JAEGER, P. T.; BERTOT, J. C. (2010) Designing, implementing, and evaluating user-centered and citizen-centered E-government, International Journal of Electronic Government Research, v. 6, n. 2, p. 1-17. Available: https://www.igi-global.com/gateway/article/42144. Access: 30th July, 2020, DOI: 10.4018/jegr.2010040101.
JANKOWSKI, T. (2015) Digital government evolution: From transformation to contextualization, Government Information Quarterly, v. 32, n. 3, p. 221-236. Available: https://reader.elsevier.com/reader/sd/pii/S0740624X15000775?token=8436090AA1E954C949D26F87C8CC02498CE7C739BFDBF8149320C7461116DA37160977151E1072FE2697F20403C97424. Access: 30th July, 2020, DOI: 10.1016/j.giq.2015.07.001.
JUST, N.; LATZER, M. (2016) Governance by algorithms: Reality construction by algorithmic selection on the Internet. Media, Culture & Society, v. 39, n. 2, p. 238–258. Available: https://journals.sagepub.com/doi/10.1177/0163443716643157. Access: 26th July, 2020. DOI:10.1177/0163443716643157.
KAPLAN, B.; TRUEX, D. P.; WASTEIL, D.; WOOD-HARPER, A. T.; DEGROSS, J. I. (eds.) (2004) Information Systems Research - Relevant Theory and Informed Practice. Springer.
KATZENBACH, C.; ULBRICHT, L. (2019) Algorithmic governance. Internet Policy Review, v. 8, n. 4. Available: https://policyreview.info/concepts/algorithmic-governance. Access: 26th July, 2020. DOI: 10.14763/2019.4.1424.
KITCHIN, R. (2016) Thinking critically about and researching algorithms. Information, Communication & Society, v. 20, n. 1, p. 14–29. Available: https://www.tandfonline.com/doi/full/10.1080/1369118X.2016.1154087, Access 28th July, 2020, DOI: 10.1080/1369118X.2016.1154087.
KITCHIN, R. (2014) The data revolution: big data, open data, data infrastructures & their consequences. London: Sage.
KÖNIG, P. D. (2019) Dissecting the Algorithmic Leviathan. On the Socio-Political Anatomy of Algorithmic Governance. Philosophy & Technology. Available: https://link.springer.com/article/10.1007/s13347-019-00363-w. Access: 28th July, 2020, DOI: https://doi.org/10.1007/s13347-019-00363-w.
LAFORTUNE, G.; UBALDI, B. (2018) OECD 2017 OURdata Index: Methodology and results, OECD Working Papers on Public Governance, No. 30, OECD Publishing, Paris, Available: http://doi.org/10.1787/2807d3c8-en. Access: 30th July, 2020.
LATOUR, B. (2005) Reassembling the social: An introduction to actor-network-theory. Oxford; New York: Oxford University Press.
LITHUANIAN MINISTRY OF ECONOMY AND INNOVATIONS (2020) Lietuva 2030. Available: https://www.lietuva2030.lt/en/. Access: 29th July, 2020.
LUPTON, D. (2016) Personal Data Practices in the Age of Lively Data. In DANIELS, J.; GREGORY, K.; COTTOM, T. M. (Eds.). Digital sociologies. Bristol; Chicago: Policy Press, p. 339–354. Available: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2636709, Access: 29th July, 2020. DOI: 10.2139/ssrn.2636709.
LYON, D. (2014) Surveillance, Snowden, and Big Data: Capacities, consequences, critique. Big Data & Society, v. 1, n. 2, p. 1-13. Available: https://journals.sagepub.com/doi/pdf/10.1177/2053951714541861. Access: 29th July, 2020, DOI: 10.1177/2053951714541861.
MARGETTS, H. (1999) Information Technology in Government: Britain and America. London: Routledge.
MAYER-SCHÖNBERGER, V.; CUKIER, K. (2013) Big Data: A Revolution That Will Transform How We Live, Work and Think. London: John Murray
MEJIAS, U.; COULDRY, N. (2019) Datafication. Internet Policy Review, v. 8, n. 4. Available: https://policyreview.info/concepts/datafication, Access: 30th July, 2020, DOI:10.14763/2019.4.1428.
MUSIANI, F. (2013) Governance by algorithms. Internet Policy Review, v. 2, n. 3. Available: https://policyreview.info/articles/analysis/governance-algorithms. Access: 26th July, 2020. DOI:10.14763/2013.3.188.
NEYLAND, D.; MÖLLERS, N. (2017) Algorithmic IF … THEN rules and the conditions and consequences of power. Information, Communication & Society, v. 20, n. 1, p. 45–62. Available: https://www.tandfonline.com/doi/pdf/10.1080/1369118X.2016.1156141?needAccess=true. Access 28th July, 2020, DOI:10.1080/1369118X.2016.1156141.
NOBLE, S. U. (2018) Algorithms of Oppression: How Search Engines Reinforce Racism. New York: NYU Press.
OECD (2019) Government at a Glance, OECD, Available: https://www.oecd-ilibrary.org/sites/8ccf5c38-en/1/2/9/2/index.html?itemId=/content/publication/8ccf5c38-en&_csp_=40825562de64089b975c3e83eb3f6e04&itemIGO=oecd&itemContentType=book, Access: 30th July, 2020.
OECD (2014) Recommendation of the Council on Digital Government Strategies, OECD: Paris, France. Available: https://www.oecd.org/gov/digital-government/Recommendation-digital-government-strategies.pdf. Access: 30th July, 2020.
RATCLIFFE, J. H.; TAYLOR, R. B.; FISHER, R. (2019) Conflicts and congruencies between predictive policing and the patrol officer’s craft. Policing and Society. Available: https://www.tandfonline.com/doi/pdf/10.1080/10439463.2019.1577844?needAccess=true. Access: 28th July, 2020. DOI: 10.1080/10439463.2019.1577844.
RASSOOL, M. R.; DISSANAYAKE, D. (2019) Digital Transformation for Small & Medium Enterprises (SMEs): With Special Focus On Sri Lankan Context as an Emerging Economy. International Journal of Business and Management Review, v. 7, n. 4, p. 59-76. Available: https://www.eajournals.org/wp-content/uploads/Digital-Transformation-for-Small-Medium-Enterprises-SMEs.pdf. Access: 30th July, 2020,
REIS, J.G.M., NETO, P.L.O.C., FUSCO, J.P.A. & MACHADO, S.T. (2014) Supply chain strategies in the context of an e-commerce chain (e-chain). Independent Journal of Management & Production, v.5, n. 2, p. 438-457. DOI: http://dx.doi.org/10.14807/ijmp.v5i2.148
REASCOS, I.; CARVALHO, J. A.; BOSSANO, S. (2019) Implanting IT Applications in Government Institutions: A Process Model Emerging from a Case Study in a Medium-Sized Municipality, In Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance (ICEGOV’19). Melbourne, Australia, April 3-5, 2019. DOI: 10.1145/3326365.3326376
RUUD, O. (2017) Successful digital transformation projects in public sector with focus on municipalities, In Conference Central and Eastern European e|Dem and e|Gov Days, 2017. Available: https://www.researchgate.net/publication/316715943_Successful_digital_transformation_projects_in_public_sector_with_focus_on_municipalities_research_in_progress. Access: April 16th, 2020.
SEAVER, N. (2017) Algorithms as culture: Some tactics for the ethnography of algorithmic systems. Big Data & Society, v. 4, n. 2. Available: https://journals.sagepub.com/doi/full/10.1177/2053951717738104#articleCitationDownloadContainer. Access 28th July, 2020. DOI: https://doi.org/10.1177/2053951717738104.
SAURWEIN, F; JUST, N; LATZER, M. (2015) Governance of Algorithms: Options and Limitations. The journal of policy, regulation and strategy for telecommunications, information and media, v. 17, n. 6, p. 35–49. Available: https://mediachange.ch/media//pdf/publications/GovernanceOfAlgorithms_.pdf. Access: 26th July, 2020. DOI: 10.1108/info-05-2015-0025.
SIMANJUNTAK, M. (2020) Consumer empowerment on online purchasing. Independent Journal of Management & Production, v. 11, n. 1, p. 236-255. DOI: dx.doi.org/10.14807/ijmp.v11i1.964
SCHMIDT, A.; WIEGAND, M. (2017) A survey on hate speech detection using natural language processing. In Proceedings of the Fifth International Workshop on Natural Language Processing for Social Media. Valencia: Association for Computational Linguistics. Available: https://www.aclweb.org/anthology/W17-1101. Access 28th July, 2020, DOI: 10.18653/v1/W17-1101.
SCHRAPE, J. F. (2019) The Promise of Technological Decentralization. A Brief Reconstruction. Society, v. 56, n. 1, p. 31–37. Available: https://www.aclweb.org/anthology/W17-1101.pdf. Access 28th July, 2020, DOI:10.1007/s12115-018-00321-w.
SÖDERSTRÖM, F.; MELIN, U. (2019) Creating Local Government Innovation. In LINDGREN I. ET AL. (eds) Electronic Government. EGOV 2019. Lecture Notes in Computer Science, vol 11685. Springer, Cham., p. 125-138. Available: https://doi.org/10.1007/978-3-030-27325-5_10. Access: 2020-04-16.
SUNDBERG, L. (2019) Value Positions and Relationships in the Swedish Digital Government. Administrative Sciences, v. 9, n. 24, p. 1-15, Available: https://www.researchgate.net/publication/331684435_Value_Positions_and_Relationships_in_the_Swedish_Digital_Government. Access: 30th July, 2020, DOI: 10.3390/admsci9010024
UDOVITA, P. V. M. V. D. (2020) Conceptual Review on Dimensions of Digital Transformation in Modern Era. International Journal of Scientific and Research Publications, v. 10, n. 2. Available: http://www.ijsrp.org/research-paper-0220.php?rp=P989697#citation. Access: 26th July, 2020, DOI: 10.29322/IJSRP.10.02.2020.p9873.
UNITED NATIONS (2017) Innovation in the Public Sector, New York and Geneva: United Nations, Available: https://www.unece.org/fileadmin/DAM/ceci/publications/Innovation_in_the_Public_Sector/Public_Sector_Innovation_for_web.pdf. Access: 30th July, 2020.
UNRUH, G.; KIRON, D. (2017) Digital Transformation on Purpose, MIT Sloan Management Review, 2017. Available: https://sloanreview.mit.edu/article/digital-transformation-on-purpose/. Access: 30th July, 2020.
VEALE, M.; BRASS, I. (2019) Administration by Algorithm? Public Management Meets Public Sector Machine Learning, in: YEUNG, K.; LODGE, M., (Eds.), Algorithmic Regulation. Oxford University Press. Available: https://ssrn.com/abstract=3375391. Access 28th July, 2020,
WADE, M. (2015) Digital business transformation: A conceptual framework. Global Center for Digital Business Transformation, Available: https://www.imd.org/contentassets/d0a4d992d38a41ff85de509156475caa/framework, Access: 30th July, 2020.
WILLCOCKS, L. P.; LACITY, M. (2016) Service automation robots and the future of work, Ashford: SB Publishing.
YEUNG, K. (2018) Algorithmic regulation: A critical interrogation. Regulation & Governance, v. 12, n. 4, p. 505–523. Available: https://onlinelibrary.wiley.com/doi/abs/10.1111/rego.12158, Access 28th July, 2020, DOI: https://doi.org/10.1111/rego.12158.
ZIEWITZ, M. (2016) Governing Algorithms: Myth, Mess, and Methods. Science, Technology, & Human Values, v. 41, n. 1, p. 3–16. Available: https://journals.sagepub.com/doi/full/10.1177/0162243915608948. Access 28th July, 2020, DOI:10.1177/0162243915608948.