Supply chain managers: professional profile and the role in the cross-functional integration of supply chain management

Main Article Content

Andréia de Abreu
Rosane Lúcia Chicarelli Alcântara

Abstract

Supply Chain Management can be seen as a way to achieve integration of all corporate functions. In practice, Supply Chain Management is complex and characterized by numerous activities spread over multiple functions and organizations, which pose challenges to reach effective implementation. Based on literature review, the objective of this paper is to present the theoretical indications regarding professional profile recommended for the Supply Chain Management and discuss the role of these professionals in cross-functional business processes. The literature review demonstrated a growing interest in the thematic, especially because the “soft” aspects (human and behavioral) to achieve supply chain internal and external integration. All functions must be involved in Supply Chain Management and supply chain managers have a critical role to play: challenge the supremacy of functions in the organizational structure, implementing the practice of "horizontal work" through cross-functional teams. Overall, this research contributes to academic and practical professionals by the description of the job profile of the supply chain managers and presentation of forms to achieve internal integration.

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Author Biographies

Andréia de Abreu, Federal University of São Carlos / UFSCar Faculty of Technology Garça - FATEC

Doctoral student in Production Engineering from the Federal University of São Carlos / UFSCar.

Master in Production Engineering from the Federal University of São Carlos / UFSCar.

Degree in Business Administration from the University Center Eurípides de Marília - UNIVEM

Professor of Business Management course of FATEC Garça

 

Rosane Lúcia Chicarelli Alcântara, Federal University of São Carlos / UFSCar

Pós-Doutora em Supply Chain Management (Michigan State University / EUA).

Doutora em Administração de Empresas pela FGV.

Professora Associada do Departamento de Engenharia de Produção da Universidade Federal de São Carlos (UFSCar)

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